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Ascender Frequently Asked Questions (FAQs)
If you have questions about how to use Ascender, this is a great place to check for your question. Don't see it listed here? Ask in the Ascender Support forum. Can I share my certifications to LinkedIn? Yes, once you complete your certification, go to your profile (Click on your profile image or through the dropdown in the…
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Unable to proceed to next part of "Creating a Compelling Business Case" course
Hi Ascender team, I am on section 1 of the "Creating a Compelling Business Case" course and am unable to proceed to the next slide after clicking on the right arrow. My screen has been stuck for more than 10 mins. Tried to refresh but to no avail.
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Open callouts for questions on next week's Ascender Live
Patrick McLoughlin is leading us in a live session next week on Friday, November 4. If you have any questions you want to ask Patrick about a deal, feel free to share them here in the comments. You can also DM Joe Huber for any questions you want to ask anonymously. I know he's gotten a few already! There's also a…
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Ascender Recap [October 26, 2022]
Here are some highlights from the past week in Ascender. Join us on November 4, 2022 at 11 am Eastern for the first-ever Ascender Live Ascender Live is a way for us to combine education and community together. Patrick McLoughlin joins us to share insights into the paper and decision process so you're working to close more…
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John Kaplan & Jason Bay Webinar live chat
If you're not on the live webinar, this discussion will have some notes from the discussion!
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Business case moudel-step 1
Team, I am stuck at step 1 of the business case module, can't proceed to the next lesson. This happens after i answer the true/false question and click on 'continue'. I then get the following notification ' content has ended, please close window' Can you please advise. Best,
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Open call for 1:1 feedback on Ascender
I've talked about this in the Ascender Digest, but I wanted to make sure I made time for Ascenders to schedule some 1:1 time with me whenever they wanted. Here's a link to a calendly meeting that will let you book a 30-minute 1:1 with me to talk about what you love, what should change, or what we can add. Anything you have…
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Ascender Recap [October 12, 2022]
Here are some highlights from the past week in Ascender. John Kaplan offers valuable insights There was an excellent question from Robert Smart got a detailed, actionable reply from John Kaplan! We think this message is really special and worth checking out. If you have tips for Robert (or a question for John) check out…
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Ascender Spotlight on Mateo Tedeschi - October, 2022
The Ascender Spotlight is a way for us to highlight our amazing members! This month, we're introducing you all to @Mateo Tedeschi. Here's his bio in his own words: Hi All! Excited to be featured this month for the spotlight. Here's a quick background on me. I graduated from California State University, Long Beach in 2018…
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What's one thing you do in sales that's different from everyone else?
Basically the title. What is something that you think is a truly unique piece of your sales game that could help others level up?
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Asking Tough Questions
We talk about asking tough questions in discovery with Brian Walsh today in this video. Curious what you think about his tips? How do you prep your own "points-of-view"? I like the question example he offers at 3:15 in the video.…
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Ascender Recap [September 28, 2022]
Here are some highlights from the past week in Ascender. Networking and roleplay opportunity The Roleplay Center group has its first taker in @Robert Smart! Check out Robert's post on looking for a sales roleplay partner centered on cold calling, discovery, and negotiation. Join the Roleplay Center and share if you're also…
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"Owning the outcomes"
Today's Monday Motivation with John Kaplan was really inspirational to me! I love the idea of owning the outcomes and the only way we can do that is by putting in the work, now. How do you plan your activities and map to outcomes? What advice do you have for other people that are looking to own their success?
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Ascender Recap [September 21, 2022]
Here are some highlights from the past week in Ascender. Ascender Spotlight on Luke Page Luke Page is our September 2022 spotlight! Luke shares some great insights and tips for others in the sales game. Check out what he's got to share, say hey, and share some of your own tips! We held our first ever Book Club Check out…
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Final call to RSVP for the September 2022 Ascender Book Club! Featuring John Kaplan!
Our first ever Ascender Book Club hangout will take place tomorrow, Wednesday, September 21st at 12 pm Eastern Time! Join us as we recap The Qualified Sales Leader. Force Management's John Kaplan will be leading the discussion. You won't want to miss this one! We'll chat about the Book Club itself and how it'll be…
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Differentiate Your Sales Call Follow-Ups
The sales call is obviously important. It's your time to set yourself apart by showing how you can help your prospect with your solutions to their problems. But how are you setting yourself apart when the call ends? In this Ascender article, we share some tips to help make your follow-ups stand out and advance your deal.…
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Ascender Recap [September 14, 2022]
Here are some things you might have missed last week in Ascender. RSVP to the September Book Club. Join us on Wednesday, September 21, at 12 pm Eastern time for a live discussion around our book of the month! The September book of the month and our guest moderator will be announced one week before the event in the group…
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Ascender Spotlight on Luke Page - September, 2022
In an effort to foster connection, we're introducing the monthly Ascender Spotlight. We'll spotlight and learn more about an Ascender with their answers to some questions. This month, we're meeting @Luke Page! Here's a bio that Luke shared with us! Hey Ascender community! Great to be here and eager to learn more from…
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Join the Founding Ascenders group!
The Founding Ascenders group is going to be a place where we'll be able to recognize our earliest members as we grow and build. Anyone that joins in 2022 is invited to join the Founding Ascenders group. In the future, we'll have things like online events, surveys, brainstorms, and SWAG that will only be accessible for…
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How elite salespeople influence solution requirements.
We shared the latest edition of the Audible-Ready Sales Podcast in Ascender and it's all about influencing your customer's decision criteria. The show covers how to embed your differentiation into your buyer's solution requirements. And, how to do it in a way that aligns to the results they're trying to achieve. Paddy Mac…
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Ask Me Anything (AMA) featuring Patrick McLoughlin
Patrick McLoughlin is a Senior Director of Consulting & Facilitation at Force Management and he's here to answer all your questions! Want to learn how he would approach something you're looking into? Want to find out what he thinks about a specific part of MEDDICC? Want to know what his golf handicap is? This is the place…
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Ascender Recap [September 7, 2022]
A little change to the weekly recaps! We will highlight all of Ascender, including content and curriculum. Here are some things you might have missed last week in Ascender. Patrick McLoughlin joined us for an Ask Me Anything (AMA). The AMA featuring Patrick McLoughlin was amazing! We had some great questions come through.…
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Enroll section: 400 Bad Request
Hi everyone, I am trying to view the videos under "Enroll" and encountered a "400 Bad Request" issue. It's not the "Error: Lesson failed." error message as I have enabled cookies for this website. I have tried to refresh my Chrome browser and used other browsers and laptops as well but to no avail. Hope to seek some…
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September's Book of the month is here!
The Ascender Book Club is kicking off this month! We'll be reading and discussing "The Qualified Sales Leader" by John McMahon. This is a very popular book, so it's available in paperback and e-book. We will be hosting a discussion in the group that will go live in the group on September 19. We will be hosting a live…
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Community Recap [August 31, 2022]
Welcome to a new week, Ascenders! Here are some things you might have missed last week in the community! Patrick McLoughlin joins us for an Ask Me Anything (AMA). Tomorrow is the last day to catch the AMA featuring Patrick McLoughlin! @Patrick McLoughlin has 25+ years of sales experience and is an expert on all things…
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How to have the best conversations.
The article we shared from John Kaplan this morning likely hits home with a lot of salespeople. Some highlights for me: Not being afraid to call out things in the conversation If your prospect seems distracted, ask why you aren't commanding their attention? Love that tip and something to remember. . Responsibility. When…
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Who is your go-to for an extra set of eyes?
In today's content, we share the best practice of having someone else take a look at your sales process when things might not be closing as quickly as you'd like. Communications, phrasing, and other hiccups might be costing you time, if not deals! So who do you go to when you're looking for this kind of help? Your manager?…
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Roleplay Center Group
Hi there! We have a few groups for you to join and check out, but one piece of feedback we got early on was to have a group where people could link up and roleplay sales scenarios together. If you'd like to, join the Roleplay Center. Would love to hear if you're as interested in this group as our early feedback and what we…
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Selling to Hesitant Customers
Posted a podcast today in the content feed on tips to move your opportunities forward, when customers are hesitant. What are you hearing from your customers? How are you dealing with additional scrutiny? Would love to hear what's working or what questions you have.…
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How do you ensure that you aren’t skipping steps in the sales process?
This is a question asked in the article on Ascender titled "Improve Sales Qualification: Know When to Walk Away". How do you use the MEDDICC steps in your own operating rhythm? Does your company have MEDDICC embedded into the CRM? I know some reps have their own tools as they work to validate various qualification inputs…