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Buying Licenses for Others (Buy on Behalf of)
Whether you're a subscriber or someone who thinks Ascender would be a great career accelerator for a friend or colleague, you can now purchase one or more 1-year Ascender plans for someone else. Connect, Pro or Team plans can be purchased from the Ascender sign up screen by selecting the green button of the plan you want…
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Teams and Team Managers (FAQs)
This post is for Frequently asked questions and information on features available to Teams. Roles: Team Owners - Able to manage the subscription and team managers/members. Team Manager - Able to manage team managers/members. No access to manage the subscription. Team Member - No access to manage subscription or manage…
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Ascender Frequently Asked Questions (FAQs)
If you have questions about how to use Ascender, this is a great place to check for your question. Don't see it listed here? Ask in the Ascender Support forum. Can I share my certifications to LinkedIn? Yes, once you complete your certification, go to your profile (Click on your profile image or through the dropdown in the…
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Enroll section: 400 Bad Request
Hi everyone, I am trying to view the videos under "Enroll" and encountered a "400 Bad Request" issue. It's not the "Error: Lesson failed." error message as I have enabled cookies for this website. I have tried to refresh my Chrome browser and used other browsers and laptops as well but to no avail. Hope to seek some…
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RESOURCE: Ascender Courses Best Practice Guide
How to Succeed in Completing Courses on Ascender: Best Practices Guide If you're using Ascender to complete courses, ensuring a smooth experience can be simple with the right approach. Here's a step-by-step guide to help you navigate courses seamlessly and receive the credit you've earned. 1. Optimize Your Browser and Zoom…
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Templates/Qualification checklist templates
Hello, Is there a document repository to pull down templates we can use as sellers? Please let me know, thank you!
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Has anyone else had trouble loading the exam since it was slightly changed today?
I have been trouble uploading the exam to take today. I've tried on a Chromebook, Iphone, and Windows PC. Does anyone have any insight on how to get it to load or actions I might need to take to be able to access it? Thank you!
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Release Notes [June / July 2023]
Here's a rundown of the most recently released features and improvements to the Ascender experience for subscribers and visitors. Please let us know what you think. We'd love to hear from you. For all subscribers and visitors We've made changes to support upcoming subscriber renewals and expirations: Subscribers who have…
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Release Notes [May 3, 2023]
Here's a rundown of the most recently released features and improvements to the Ascender experience for subscribers and visitors. Please let us know what you think. We'd love to hear from you. For all subscribers and visitors Whether you're a subscriber or someone who thinks Ascender would be a great career accelerator for…
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Release Notes [Apr 6, 2023]
Check out the recently released features and improvements to the Ascender experience for subscribers and visitors. Please let us know what you think about these features and improvements. We'd love to hear from you. For all subscribers and visitors We updated the Recent Discussions feed on the Explore page to show not only…
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RESOLVED: 500 Internal Server Error [Feb 7th, 2023 @ 10 pm EST]
UPDATE: This issue has been resolved. Please let us know should you still experience this error. We are aware of an error that prevents users from taking courses. We are working to resolve the issue and thank you for your patience. This post will be updated when the issue is resolved.
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Release Notes [Jan 19, 2023]
Check out the recently released features and improvements to the Ascender experience for subscribers and visitors. Please let us know what you think about these features and improvements. We'd love to hear from you. For all subscribers and visitors New Certifications are coming soon! Once they are available, the Enroll…
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MEDDICC Assessment or pre-assessment
It appears the only way to take the MEDDICC final assessment is to go through each course - over 5 hours. For a seller, our most important asset is our time. For an experienced seller, it would be helpful to have a pre-assessment or to enable performing the final assessment.
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MEDDICC - pre assessment
Experienced sellers who have been using MEDDICC for some time would like to take a pre-assessment (or ideally the final one) to identify their gaps. Then rather than go through 5.5 hours of videos etc. focus on those areas of improvement. For sellers, our time and how we use it
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Champion Letter
Dear Team, Where in the buying cycle would you typically use the champion letter? Best, Vijinder
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Missing video for "Essential questions for your next job search" course
Hi Force Management team, Was at section 2.3 of the "Essential questions for your next job search" course and saw the below screen. Was the video missed out during the upload?
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Unable to proceed to next part of "Creating a Compelling Business Case" course
Hi Ascender team, I am on section 1 of the "Creating a Compelling Business Case" course and am unable to proceed to the next slide after clicking on the right arrow. My screen has been stuck for more than 10 mins. Tried to refresh but to no avail.
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Business case moudel-step 1
Team, I am stuck at step 1 of the business case module, can't proceed to the next lesson. This happens after i answer the true/false question and click on 'continue'. I then get the following notification ' content has ended, please close window' Can you please advise. Best,
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Open call for 1:1 feedback on Ascender
I've talked about this in the Ascender Digest, but I wanted to make sure I made time for Ascenders to schedule some 1:1 time with me whenever they wanted. Here's a link to a calendly meeting that will let you book a 30-minute 1:1 with me to talk about what you love, what should change, or what we can add. Anything you have…
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Profile Customization
Hi Team - Exploring the platform this morning and getting my bearings :) Is there a way to update our profile images? In a virtual world nice to be able to see a face with a name vs the icon. Thanks!
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Enroll Section
Joe, I tried to take a course and was not able to launch any of them. Are they not live yet? Thanks, Jason