-
How do I find the pain points and needs of a target customer?
Knowing customer's challenges with a product or service can usually help redirect them toward positives. Any suggestions on handling these steps?
-
What is your favorite sales qualification methodology and why? e.g. MEDDIC, BANT, NOTE
And why?
-
Feedback Forms
A month or two ago Antonella was talking about using shared docs as feedback forms during the sales process as a way to get input from people you may not normally get because they were either absent on the call or unable to speak up on the call. We discussed using forms that were only shared with individuals for certain…
-
Looking to help raise the spirits of one my team members
I manage a team with a varying degree of pros to younger people in the sales game. We're solutions engineers, but it's still sales, so we lose more than we win. What I'd like some advice on is around how I can help encourage one of my team members that's not feeling as confident as they should. The context is that they've…
-
What are some common objections or concerns that prospects raise, and how do you address them?
-
Questions for closing conversation
What type of questions should i be asking at the end of a sales position. Questions to help make the process finish smoothly. As well as questions on asking if they had an enjoyable experience within the process.
-
How do you prepare for a sales conversation?
I am a bit of a creature of habit and I have my own way of organizing before a sales conversation. Everything is loaded in the CRM a certain way, I have a good idea how much time to spend on what, etc. I’m wondering what others do to prepare for a sales conversation. I know a lot of the stuff I do I was taught so I’m…
-
October 6, 2023 - Ascender Insights - The Collective Yes [Event Recap]
Stephanie Feraday, CEO of aPriori, and @Brian Walsh from FM were live on Oct 6th and discussed "The Collective Yes". The shared insights on trends they have observed including: - Individuals Matter - How you can best coach your Champions - Multi-threading - The Buying Committee Let us know in the comments what your…
-
Question for Effective pre call Planning
What’s some things one should practice when getting discouraged about “Cold Calling”? Is there a possibility that cold calling could get moved to like zoom or google meet?
-
What are some tips to engage with a client that isn’t such a talkative person?
-
What to do when I know we don't fit the current requirements?
There is a deal that we're working on right now that I know we don't meet all of the requirements they've listed. My team has been very upfront with them about this and I have gone so far as to state it explicitly. But the customer is adamant that we're the right solution and continue to press us on wanting to work with…
-
Sequences/Storytelling/Anchoring Value Early via Emotion
I have been working on some new sequences that are a bit different than what I’ve worked on in the past. Whenever I’ve incorporated storytelling into my sequences in the past, the stories have been true stories based around my proof points and unique value proposition to set myself up to have my value anchored as we begin…
-
What are the most effective strategies for a sales team to reach their required targets?
-
Sales Question
If I were working in sales, what kind of questions do you ask your customers to find out what they need?
-
What strategies can you employ to build stronger relationships while maximizing sales in a comp mkt?
-
Get your customers saying "that's right," instead of "you're right"
A big part of being successful in sales is ditching your ego. It's a lesson I have continually learned the hard way, but always for my eventual betterment. As humans, I think it is pretty normal to naturally want to be the expert who can solve all of their problems - especially in sales where I have a solution that will do…
-
Org grouping for cadence purposes
I am wondering how most people group different parts of organizations so you can market to them in different ways. I’m assuming it will be product specific per each response, but I want to see if anyone has any insights I can learn from. I’m generally making a few buckets based off what departments the company has: Sales…
-
Do you have any internal deal review documents or structures?
I want to run a Bi-weekly deal review session with my team, but it is tough to get people to participate, especially getting started. My motivation for doing sessions like this is to give exposure to others on the team of different use cases we run into, especially so our more senior staff can offer insights. I'm trying to…
-
September 15, 2023 - Ascender Live - Prospecting Tips & Tools [Event Recap]
Here's the recap and recording of this incredible conversation with you all and @Tim Caito around prospecting tips and the tools we use for this process. We covered an incredible amount, including the idea that you should never let the tools dictate how you prospect, how you can work to find ways to connect with the people…
-
Prospecting Tips and Tools
Great conversation today for the live event with Tim! Would love to hear what has been working for seller's first touches via email or VM? Has anyone been A/B testing their outreach? What words, strategies, metrics have you been using that convinced the buyer you've done your research and earned the right for that first…
-
"Buyers close deals".
I posted this on LinkedIn and I thought it was a good reminder for all of us over here, too! Buyers close deals. As a seller, you facilitate their buying process. You're the consultant. Not the hero. There was some good discussion in the comments and I'd love to hear what you think!
-
September 8, 2023 - Ascender Teams Workshop - Uncovering Business-level Problems [Event Recap]
@Patrick McLoughlin led this incredible session on coaching reps up on business-level pains, how to speak the same "language" as the customer, how to actually show empathy, and more in this edition of our Ascender Teams Workshop.
-
Expanding existing accounts
I am in a position where I have inherited 3 spending accounts. All 3 accounts should spend at least 5x more with us based on their business and how we can support their initiatives etc. A large part of my plans for next year is expanding these accounts, and i have put together some compelling reasons why they should at…
-
License Overages vs Reshaping existing contract
Hi - After some advice if possible, please :) Context: My customer, due to commercial constraints and the EB losing faith in the value my solution provides halved their license size at renewal in Jan 23. Since then, we have been invited to "sell your solution to us again" and are about to kick off a PoV that will…
-
Optimal Tech Stack for SDRs Using Salesforce
What are the best tools and tech available for SDRs to improve output in terms of both quantity and quality? Looking at a holistic approach, what are the best ways to orchestrate the technology? I more interested in an orchestrated approach verses feedback on stand alone tools. @Joe Huber
-
August 18, 2023 - Ascender Live - The Negotiator's Mindset (Execution) [Event Recap]
@Tim Caito joined us for another conversation around "The Negotiator's Mindset", this time focusing more on the individual contributor and how you can develop around this crucial skill. Tim covered things like anchors, how to ask questions to get people off of "just price", and the importance of focusing on negotiating…
-
Tips or frameworks for closing out calls/demos
Hi All! Curious if anyone has any good frameworks for closing out calls/demos? I am noticing team members getting to the end of calls and not closing them out consistently with wrap-ups or even next steps. Thanks! Ben
-
I'm here to answer questions about "The Negotiator's Mindset"!
Thank you so much to everyone that joined us on the Ascender Teams Workshop last week on Friday! It was a great conversation and I really enjoyed chatting with you. We talked about the Negotiator's Mindset with a theme around guidance. The recap was posted yesterday, but I also wanted to open myself up to questions! Was…
-
August 11, 2023 - Ascender Teams Workshop - The Negotiator's Mindset (Guidance) [Event Recap]
@Tim Caito joined us to chat through "The Negotiator's Mindset" from the Team's perspective. He covered things like how teams can change their approach to thinking about negotiations, what to negotiate for, and how we can focus on our relationships through the process. The folks on the call also brought some incredible…
-
Anonymous question: "I just got my first-ever sales job. Give me all of your advice, please!"
I just got a LinkedIn message from someone that asked me if I'd be willing to post here on their behalf. Here's the full message (emphasis mine): I just accepted an offer from a SaaS company in Chicago to be an SDR. I've heard a lot of the cliché stuff, but I was hoping you'd ask your community about some real advice. What…