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Templates?
I'm curious if anyone has some standard document templates for the following: Account Plan Opportunity Qualifier (MEDDICC) Meeting Planner I'm building a team and have the opportunity to set the standard to build from. I'd rather edit good existing templates than create my own from scratch. Thank you! Lance @Joe Huber
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Prospects withholding details of pain
We have a new logo team of mostly young sellers. They are mostly new to Force Management and are improving. We are noticing a trend of prospects withholding hard numbers. An AE had a call yesterday with a COO of a small company (under 200 employees). The first TED question around the pain was answered a bit vaguely as…
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Reducing Buyer’s Remorse: Creating a Differentiated Buying Experience
This article calls out a trend that many of us have noticed with customers increasingly preferring a self-serve form of purchasing with less interaction with an actual rep. Unassisted buying can often lead a higher purchase regret. This can be avoided by offering a more meaningful, differentiated buying experience. In the…
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Attaching your solution to a business problem/initiative
What is the best approach to determine who to speak with that holds this information? We sell into construction, and our best initial point of contact isn't usually our champion (lacking influence at big companies). Lets say I've done a good discovery but they can only provide insights into their problems, not the…
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Seller Hygiene: Strategies to Stay at the Top of Your Game
In a recent Audible Ready episode, I shared the importance of staying on top of your game by checking yourself as you prep for your upcoming sales calls, regardless of what stage you’re at as a seller in your career. As elite sellers, maintaining impeccable "seller hygiene" is essential for maximizing your success. For me,…
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The Power of Presence: Embracing Mindfulness When You’re Constantly Busy
In a world that glorifies being busy, it's easy to fall into the trap of constant activity, leaving little room for presence and mindfulness. So much so, that becoming “addicted” to being busy without even realizing it has become the default. I recently came across an insightful article on Zen Habits about being present,…
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Empathy in Sales: Embracing Your Customer’s Pain for Better Solutions
I recently talked about how crucial it is that sellers adopt the "coat of pain" to embrace an outside-in approach, centering on the customer's needs before discussing their solutions. By learning to prioritize their perspective, you shift the focus from your own agenda to truly understanding their pain points. Simply…
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Overcoming being single threaded...
In my opportunities, I often find myself in a situation where there's a central point of contact managing a particular project. When I reach out to others involved in the project, I worry that I might upset this person. Another common scenario is when I ask the point of contact who else I should be talking to, and they…
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Boosting B2B Sales with Effective AI Prompts
This blog post from Force Management on writing effective AI prompts for B2B sales offers insightful strategies to enhance engagement and efficiency in the sales process. I appreciated how it emphasizes the importance of clarity and specificity in AI prompts to yield actionable and relevant responses. By leveraging these…
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Be Bold During Discovery
Force Management's article, "Asking Bold Discovery Questions," underscores the importance of pushing boundaries during discovery. As a seasoned sales professional, I've found that bold questions are vital for uncovering deeper customer insights and building stronger relationships. Bold questions help us understand clients'…
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Meeting Customers Where They Are with Signal-Based Selling
In the blog post "What is Signal-Based Selling?" by 100Signals, the concept of leveraging signals—data points indicating customer intent and readiness—is explored to enhance sales strategies. Tailor your approach based on these signals and you can meet customers where they are in their buying journey. From there you can…
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Command of the Message
Hello, I'm looking for trainings, modules, or podcasts that deal with command of the message. I can't seem to find anything on the search in "Explore", "Enroll", or "Engage". Is there another search term I should be using? Thanks!
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Customer Obsessed Culture
This article from Salesforce highlights the critical role of cultivating a customer-obsessed culture for sustained business growth and customer loyalty. Embracing this mindset ensures that every team member prioritizes customer needs, leading to exceptional service and long-term satisfaction. By aligning organizational…
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Balancing AI and Human Expertise for Lead Gen
In a recent article titled "AI is Overhyped. The Future of Lead Generation Lies in Human-Machine Harmony," the discussion around AI's role in lead generation struck a chord with me. As a seasoned professional, I’ve witnessed the transformative impact of AI on our industry, but add human expertise and the true potential is…
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Harnessing the Power of The Decision Tree Method
I recently came across this article that recommend using an issue tree (or a decision tree) method and I was intrigued by it. My initial thoughts were about how helpful this could be for many of us, regardless of role, but especially for my friends in a Solutions Engineer role to delve deeper into customers' business…
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Transforming Sales Pitches
Reading this article on articulating differentiation was a game-changer for me. It emphasized aligning my product's unique features with my prospects' specific needs. By focusing on what's truly important to them, I've been able to craft more compelling pitches and close deals more effectively. This approach has not only…
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Thriving in a Dynamic Market When Low Hanging Fruit Becomes Scarce
This article offers some great insights on adapting sales strategies that are essential reading for anyone navigating today's volatile market. It offers practical tips and a forward-thinking approach and helps equip sales professionals to stay agile and responsive to evolving customer needs. Highly recommended for those…
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Unlocking Success: The Power of Confidence and Conviction in Sales
As sellers, confidence and conviction are powerful tools. When we wholeheartedly believe in the value of our offerings, it resonates with our customers. Remember, what you do matters. Aligning confidence with our products or services isn’t just about sales—it’s about genuinely understanding that we positively impact our…
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What do you want from your manager?
What are the top traits that you look for in a sales leader? We're hosting an event on "How to get the most out of your manager" on June 7th, and we'd love to hear from you before we go live. You can also check out this article from Ascender on some of the most commonly sought after traits.
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The 4-Day Work Week Debate
This blog covers the idea of a 4-day work week and takes us on a thought-provoking dive into a workplace trend that promises increases in productivity and employee well-being. The pandemic and the past few years have brought many new shifts in attitudes about the integration between work-life and home-life. It’s important…
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Navigating RevOps Trends for 2024
I found this to be an insightful read on RevOps trends for 2024. Embracing cutting-edge technologies, refining revenue operations analytics, and prioritizing customer-centric strategies are key to staying ahead in a marketplace that is changing ever-faster. How are you leveraging some of these insights in your RevOps team?…
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Customer Success is the key driver of Net Revenue Retention (NRR) in 2024
A must-read for anyone looking to stay ahead as more boards become focused on customer success’ critical nature. This article brilliantly captures the evolving landscape of customer success. Emphasizing proactive engagement, hyper-personalization, and AI-driven insights, it paints a vivid picture of how businesses are…
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Customer Dragging Out a Deal?
If you've been in sales long enough, you’ll encounter situations where a customer drags their feet on making a decision. Once follow-up messages start to go unanswered, it's probably time to take a step back and think critically about where the deal may be stuck and how to get it moving forward. This article will help you…
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Unlocking Customer Loyalty
Check out this article on leveraging Net Promoter Score. It provides a deep dive into fostering lasting connections with clients, and explains the importance and potential benefits of measuring your own NPS. It really is a great read for sales teams aiming to elevate customer experiences and drive sustainable growth. You…
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Leading Vs. Convincing: The Art of Questioning
It is crucial to guide a business conversation with insightful questions, as this enables prospective clients to identify their own needs rather than being told what their problems might be. The key here is to lead rather than convince. This approach leads to more productive discussions than merely pushing solutions on…
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Leveraging Trap-setting Questions During Discovery
The insights on leveraging discovery and trap-setting questions have transformed my sales approach by connecting solutions to prospects' business problems, driving urgency, and securing funding. This article provides you with a fantastic overview of what questions you should be asking during the discovery phase in order to…
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Are You Leveraging LinkedIn for Lead Generation?
Utilizing LinkedIn for lead generation is crucial in today’s competitive business landscape. With its vast network of professionals, targeted search filters, and content-sharing capabilities, it offers unparalleled opportunities to connect with potential leads and help to grow your business. Do yourself a favor and don’t…
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Unlocking Sales Success: The Art of Solving Business Challenges Through Strategic Questioning
As a successful seller, understanding that the key to effective sales is solving a significant business issue for your potential customer. This blog post reaffirms this notion, highlighting the importance of pinpointing a major business challenge to create urgency and secure funding in deals. John Kaplan's timeless advice…
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Understanding Personality Styles Is A Game Changer In Sales
One of the best things that you can do as a seller is to recognize and adapt to different buyer personality styles. When you learn to do this, it can significantly increase your sales success by fostering stronger rapport and connection with each individual client. Tailoring your communication approach to align with the…
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Traits of Elite Sellers
Hello Ascenders! Our recent article, Five Traits of an Elite Seller, generated some interesting discussion on LinkedIn; hoping to extend the conversation here. Which ones resonate the most for you? How did you acquire the traits you didn't already possess? If you were to add a 6th trait that translates to top-tier sales…