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Best Ways to Follow Up
This is one of my favorite topics to write about because I think it's an often overlooked way you can differentiate yourself as a salesperson. Curious to hear others' tips on following up on sales meetings.
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Reducing Buyer’s Remorse: Creating a Differentiated Buying Experience
This article calls out a trend that many of us have noticed with customers increasingly preferring a self-serve form of purchasing with less interaction with an actual rep. Unassisted buying can often lead a higher purchase regret. This can be avoided by offering a more meaningful, differentiated buying experience. In the…
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Unlocking Customer Loyalty
Check out this article on leveraging Net Promoter Score. It provides a deep dive into fostering lasting connections with clients, and explains the importance and potential benefits of measuring your own NPS. It really is a great read for sales teams aiming to elevate customer experiences and drive sustainable growth. You…
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Leading Vs. Convincing: The Art of Questioning
It is crucial to guide a business conversation with insightful questions, as this enables prospective clients to identify their own needs rather than being told what their problems might be. The key here is to lead rather than convince. This approach leads to more productive discussions than merely pushing solutions on…
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Leveraging Multiple Offers to Build Partnerships
I am working a deal with more than 5 locations currently. Based on their previous experience with other providers and some tech challenges they face due to location, we would be a huge advantage to them. We can try to win the deal on $ value, but that seems like small potatoes for us on the value side and doesn't send the…
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What is your favorite sales qualification methodology and why? e.g. MEDDIC, BANT, NOTE
And why?
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Decision Process - Discovery
Hey, I have just finished the Decision Process module in the MEDDIC Essentials course. An area that I really liked and will work on is asking discovery questions early in the sales cycles to identify the "backward timeline" From here, you can identify if the customer even has a solid decision process. Could anybody share…
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The New Bullpen
Welcome Beta users and friends, really excited to see where we can take this forum. Looking back on my career I had plenty of opportunities to participate in formal sales trainings. But what I really found was the most impactful learning was in the collaborative sales conversations that started in the early mornings or…