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In sales, where performance is constantly measured and pressure runs high, team members need to feel safe sharing their thoughts without fear of backlash. Carefrontation thrives in an environment where feedback is welcomed, not avoided. If people hesitate to speak up, valuable insights are lost, and growth stalls. Creating…
Paul DeMore was live with Ascender to talk about how you know a deal isn't going to close right now and how to walk away with your relationship intact and your head held high. Talking points included: Level-Setting It's not always easy to tell YOU have to make the call But you should always talk with your manager, first…
How to Succeed in Completing Courses on Ascender: Best Practices Guide If you're using Ascender to complete courses, ensuring a smooth experience can be simple with the right approach. Here's a step-by-step guide to help you navigate courses seamlessly and receive the credit you've earned. 1. Optimize Your Browser and Zoom…
Building a team that embraces open, honest feedback doesn’t happen by accident. It starts with leadership. Carefrontation is about balancing directness with genuine care, and the best way to make it part of your team’s culture is to model it yourself. When sales professionals at all levels see feedback as a tool for growth…
We talked about sharing an email that allows you to walk away gracefully during our Ascender Insights Webinar on March 14, 2025 with Paul DeMore. Check out the email below and use it as a blueprint to help you walk away from a deal that you and your manager have decided will not close. Check out this post for more on the…
Hey everyone, I'm really excited to lead our Ascender Insights Webinar this Friday, March 14 at 12:30 pm Eastern time. I'll be talking about the age-old sales question of "When to walk away". Register here. We'll cover: Red Flags & Warning Signs Strategic Disengagement Asking the Right Questions If you have questions for…
One of the biggest challenges in Carefrontation isn’t just delivering feedback. It’s creating an environment where open, honest conversations are welcomed and encouraged. If people feel hesitant to speak up, even the best feedback strategies will fall flat. In this next part of our series, we’ll explore ways to foster a…
Over the past several weeks, I’ve explored some of the most common pitfalls that can derail Carefrontation. While the goal is to balance honesty with care, it’s easy to unintentionally slip into habits that make feedback less effective, or worse, delivering feedback that becomes harmful. Recognizing these challenges is the…
If you have admin permissions to manage assignments, you'll be able to do so via the Assignments tab on the Team Management page. From here, you can switch between two assignment subtabs: General: This is where you’ll go to assign Elite Selling Certifications and any non-certification learning content. In this subtab, you…
Breaking into an account where an incumbent solution is already in place can feel like an uphill battle. But with the right approach, you can shift the customer’s perspective, uncover hidden frustrations, and position yourself as the better choice. Join us for a live session where we’ll break down the strategies,…
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