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One of the key principles of Carefrontation is delivering honest, constructive feedback while showing that you genuinely care. But there’s a common mistake that can quickly derail this approach, and that's focusing on personal traits instead of behaviors. When feedback feels like a critique of who someone is rather than…
One of the more overlooked aspects of Carefrontation is what can happen after the initial conversation. Giving direct, thoughtful feedback is a great first step, but without follow-up, even the best feedback can lose its impact. A single conversation won't lead to lasting change. Consistent support and accountability do.…
Pouli joined us for a real conversation around the trends to watch out for in 2025 so you can set yourself up for big wins across the board! Talking points included: Level-Setting These trends are more like evolutions, rather than something brand new Top Trends to look for AI & Storytelling How to use AI in storytelling…
Dear All, Can anyone help me with an Account Planning Template for targeting a certain set of customers to achieve the quota? Thanks in advance.
One of the biggest challenges in Carefrontation is embracing the tough conversations we’d rather avoid. Whether it’s giving constructive feedback to a struggling team member, addressing misalignment on expectations, or having a performance discussion, these moments can feel uncomfortable. But avoiding them doesn’t make the…
With a focus on validating that you have proven that your solutions have solved a customer's current pains, do you get verbal confirmation from the buyer that you have solved them? Most reps I’ve seen don’t do this and I’m looking for examples or advice on how you approach that. I have a big focus this year for my team on…
When we talk about Carefrontation, one of its key principles is delivering honest, direct feedback in a way that shows empathy and care. However, for feedback to be truly effective, it needs to be consistent. Inconsistent feedback can undermine even the best intentions, leaving your team feeling uncertain about where they…
We sat down with John Kaplan and dug into the specifics on how you will put pen to paper and then share out your plan for 2025. There were some really amazing questions live, so be sure to check the recording for more! Talking points included: Franchise Mentality Own your territory Be willing to share with your manager on…
When it comes to Carefrontation, the magic lies in balancing honesty with empathy. It’s not just about giving direct feedback or holding people accountable. It’s about doing so while showing genuine care for the person you’re addressing. Neglecting the “care personally” aspect can quickly turn well-intentioned feedback…
When it comes to Carefrontation, being honest and direct is essential, but there’s a fine line between candor and cruelty. One of the most common pitfalls sales professionals encounter is mistaking Carefrontation for brutal honesty. In the rush to provide feedback or challenge ideas, it can be easy to come off as overly…
The best sales professionals know that walking away from a deal is just as important as knowing when to push forward. Join us for a candid conversation on identifying when a deal is no longer worth your time. This interactive session will give you the insights and confidence to make smart decisions, ask the right…
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