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When it comes to creating a culture where open, honest feedback is the norm, good intentions can only take you so far. The truth is, most people aren’t naturally great at giving or receiving feedback, especially in high-pressure sales environments. That’s why providing training is a game-changer when it comes to making…
Carefrontation is a mindset that thrives in environments where people are always learning, adjusting, and getting better together. To truly make open, honest feedback part of your team’s DNA, it has to be woven into how you operate every day. That’s where fostering a culture of continuous improvement comes in. One of the…
Pouli came on live and talked us through some of the key components to winning a deal where there's already an established solution. There were some great questions and you can catch the recording below! Talking points included: Level-Setting Your product is likely very similar, so how are you different? You need to…
In any culture rooted in Carefrontation, feedback is only half the equation. The real magic happens when that feedback turns into visible, meaningful action. If we’re going to ask our teams to be brave and candid with us, then we have to meet them with just as much courage by showing them their input matters. Acting on…
If you have User Management permissions: the Custom Fields tab on the Team Management page is where you’ll manage custom fields. Navigate to the Custom Fields Page The Custom Fields tab on the Team Management page is where you’ll manage custom fields. Select the Profile and Account Settings icon in the top right menu.…
Feedback shouldn’t be an event that happens during a review cycle. It should be a regular part of how sales teams operate. Consistent feedback helps individuals grow, strengthens team dynamics, and ensures that small issues don’t turn into major problems. But for Carefrontation to work, feedback needs to be a two-way…
Hey everyone, Pouli here! If you’ve ever faced the challenge of selling into an account that already has a solution in place, you know how tough it can be to break through. That’s exactly what we’re tackling in this week’s webinar: "Unseating an Incumbent." When: Friday, April 4 at 12:30 PM ET Register here One of the key…
In sales, pushing too hard to convince a prospect often creates resistance. Instead, guiding the conversation with insightful questions allows them to uncover their own needs, leading to stronger engagement and buy-in. The key isn’t persuasion; it’s alignment. When you lead a prospect toward self-discovery rather than…
In sales, where performance is constantly measured and pressure runs high, team members need to feel safe sharing their thoughts without fear of backlash. Carefrontation thrives in an environment where feedback is welcomed, not avoided. If people hesitate to speak up, valuable insights are lost, and growth stalls. Creating…
Paul DeMore was live with Ascender to talk about how you know a deal isn't going to close right now and how to walk away with your relationship intact and your head held high. Talking points included: Level-Setting It's not always easy to tell YOU have to make the call But you should always talk with your manager, first…
Closing the deal is just the beginning. The best sales professionals don’t just sell a solution, they lay the foundation for a long-term, high-value relationship. How you sell today impacts how your Customer Success Manager (CSM) will engage tomorrow. In this session, we’ll dive into how Account Executives can drive deals…
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