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Feedback shouldn’t be an event that happens during a review cycle. It should be a regular part of how sales teams operate. Consistent feedback helps individuals grow, strengthens team dynamics, and ensures that small issues don’t turn into major problems. But for Carefrontation to work, feedback needs to be a two-way…
Hey everyone, Pouli here! If you’ve ever faced the challenge of selling into an account that already has a solution in place, you know how tough it can be to break through. That’s exactly what we’re tackling in this week’s webinar: "Unseating an Incumbent." When: Friday, April 4 at 12:30 PM ET Register here One of the key…
In sales, pushing too hard to convince a prospect often creates resistance. Instead, guiding the conversation with insightful questions allows them to uncover their own needs, leading to stronger engagement and buy-in. The key isn’t persuasion; it’s alignment. When you lead a prospect toward self-discovery rather than…
In sales, where performance is constantly measured and pressure runs high, team members need to feel safe sharing their thoughts without fear of backlash. Carefrontation thrives in an environment where feedback is welcomed, not avoided. If people hesitate to speak up, valuable insights are lost, and growth stalls. Creating…
Paul DeMore was live with Ascender to talk about how you know a deal isn't going to close right now and how to walk away with your relationship intact and your head held high. Talking points included: Level-Setting It's not always easy to tell YOU have to make the call But you should always talk with your manager, first…
How to Succeed in Completing Courses on Ascender: Best Practices Guide If you're using Ascender to complete courses, ensuring a smooth experience can be simple with the right approach. Here's a step-by-step guide to help you navigate courses seamlessly and receive the credit you've earned. 1. Optimize Your Browser and Zoom…
Building a team that embraces open, honest feedback doesn’t happen by accident. It starts with leadership. Carefrontation is about balancing directness with genuine care, and the best way to make it part of your team’s culture is to model it yourself. When sales professionals at all levels see feedback as a tool for growth…
We talked about sharing an email that allows you to walk away gracefully during our Ascender Insights Webinar on March 14, 2025 with Paul DeMore. Check out the email below and use it as a blueprint to help you walk away from a deal that you and your manager have decided will not close. Check out this post for more on the…
Hey everyone, I'm really excited to lead our Ascender Insights Webinar this Friday, March 14 at 12:30 pm Eastern time. I'll be talking about the age-old sales question of "When to walk away". Register here. We'll cover: Red Flags & Warning Signs Strategic Disengagement Asking the Right Questions If you have questions for…
Breaking into an account where an incumbent solution is already in place can feel like an uphill battle. But with the right approach, you can shift the customer’s perspective, uncover hidden frustrations, and position yourself as the better choice. Join us for a live session where we’ll break down the strategies,…
Closing the deal is just the beginning. The best sales professionals don’t just sell a solution, they lay the foundation for a long-term, high-value relationship. How you sell today impacts how your Customer Success Manager (CSM) will engage tomorrow. In this session, we’ll dive into how Account Executives can drive deals…
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