Unable to proceed to next part of "Creating a Compelling Business Case" course

Don Ian Cher
Don Ian Cher Guest Posts: 11
in Ascender Technical Support

Hi Ascender team,

I am on section 1 of the "Creating a Compelling Business Case" course and am unable to proceed to the next slide after clicking on the right arrow.

My screen has been stuck for more than 10 mins. Tried to refresh but to no avail.

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Comments

  • Joe Huber
    Joe Huber Member [Pro], Administrator Posts: 281

    Hey @Don Ian Cher, I'll alert the team! They might not see this until Monday, but I'll make sure they have it on their radar. Thanks for letting us know!

  • Julie M Leonard
    Julie M Leonard Member [Pro], Administrator, Moderator Posts: 9

    @Don Ian Cher Thanks for reporting this! This is a known issue for some people and something that we're already working to fix. In the meantime, please let us know if you'd like for us to force this lesson complete.

  • Brady Locher Jr
    Brady Locher Jr Guest Posts: 19

    That issue has been fixed. For those of you that are experiencing the problem, we have gone in and marked the first lesson as complete. You should now be able to proceed with the course. All users who have not yet started the course should be able to proceed without issue.

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