RESOLVED: 500 Internal Server Error [Feb 7th, 2023 @ 10 pm EST]

Kayla Ohe
Kayla Ohe Member [Pro], Administrator, Moderator Posts: 6
edited February 9 in Ascender Technical Support

UPDATE: This issue has been resolved. Please let us know should you still experience this error.

We are aware of an error that prevents users from taking courses. We are working to resolve the issue and thank you for your patience.

This post will be updated when the issue is resolved.



  • Julie M Leonard
    Julie M Leonard Member [Pro], Administrator, Moderator Posts: 9

    Update History:

    Nov 7 - 10 pm EST. Error confirmed resolved.

    Nov 7 - Monitoring for reoccurrence; none occurred.

    Nov 7 12:30 am Root cause of error resolved

    Nov 6 12 pm Error confirmed by downstream vendor

    Nov 6 8 am Error reported with downstream vendor

    Nov 5 Error was first reported by customers

This discussion has been closed.

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